Velerisse™ is owned and operated by Beijing Jingxin Boyue Housing Rental Co., Ltd.

Beijing Jingxin Boyue Housing Rental Co., Ltd. operates velerisse.com and provides customer support for purchases made through the Velerisse™ online store.

Velerisse™ specializes in automotive interior accessories and functional vehicle products designed to bring more order, comfort, protection and refinement to the everyday driving experience.

Our collection includes products for the center console, seating areas, windows, rear passenger space and cargo area, with an emphasis on restrained design, practical function and low visual clutter.

Our products are designed to closely match the product images, but slight differences in finish, texture, tone, stitching, assembly or mechanical feel may occur.

Products with folding, rotating, sliding, retractable, articulated, flexible, magnetic or adjustable components may also show minor variations in movement, resistance, alignment or tactile feedback.

Minor variations in finish, texture, color, surface detail, assembly, movement resistance, alignment or tactile feedback are not necessarily considered defects.

Slight differences may occur as part of normal manufacturing variation when they do not materially affect the intended function, safety or usability of the product.

Originality is central to Velerisse™. Our design direction starts with real automotive interior problems rather than simply adding another accessory to the cabin.

We focus on useful mechanisms, restrained forms, tactile materials, low-profile structures and details that help a product feel more naturally integrated into the vehicle interior.

Many concepts begin with a specific friction point inside the vehicle, followed by usage scenarios, dimensional studies, mechanism development, material references and proportion testing.

We consider how a product opens, folds, slides, retracts, grips, supports, stores and returns to the interior after use, with the goal of adding function while keeping the cabin calm.

Orders are normally processed within 2–4 business days after payment confirmation.

During holidays, promotions, or unusually high order volume, processing may require up to 5 business days.

Estimated carrier transit time for supported United States destinations is generally 10–15 business days after dispatch.

Available shipping methods and applicable shipping charges are calculated and displayed during checkout before payment is completed.

Depending on inventory availability, product location and destination, orders may be fulfilled from our facilities or designated fulfillment partners.

The shipment origin may differ from our registered business address.

Once your order has been dispatched and tracking becomes available, shipping or tracking information will normally be sent to the email address provided during checkout.

Contact service@velerisse.com with your order number.

We will review the available shipment information and contact the relevant service provider where appropriate.

Check the delivery area, mailbox, household members, building reception, neighbors and the carrier where appropriate.

If the parcel still cannot be located, contact us for further review. A “Delivered” status does not automatically prevent us from reviewing your claim.

Contact us as soon as possible. We will make reasonable efforts to cancel or update an order before fulfillment begins.

Changes cannot be guaranteed after processing or fulfillment has started. No cancellation fee is charged when an order is successfully canceled before fulfillment.

Eligible products may be returned within 30 calendar days after confirmed delivery, subject to the conditions stated in our Return and Refund Policy.

Email service@velerisse.com with your order number, the item you wish to return, the reason for the return, and relevant photographs or videos where appropriate.

Please do not automatically send merchandise to our registered business address.

After your request has been approved, customer support will provide the appropriate return warehouse address and return instructions.

Customers are generally responsible for shipping costs on preference-based returns.

If a confirmed problem was caused by an error attributable to us, we will provide an appropriate solution without requiring the customer to bear additional costs caused by that error.

After an approved return has been received and inspected, an eligible refund is initiated to the original payment method within 5–10 business days.

Your payment provider may require additional time to post the credit to your account.

Contact us promptly with your order number and relevant photographs or videos.

After review, we will provide an appropriate replacement, refund, reshipment, or return solution for a confirmed error attributable to us.